50% of your manual duties are automated with Smart Housekeeping
Notifications / Service Requests / Dirty Room Allocations / Staff Load Balancing and more…
We call it Servicekeeping since it allows you to manage your housekeeping tasks with your fingertips.
- Mobile Housekeeping
- When you check out, your status is automatically set to dirty.
- Housekeepers’ Notifications
- Service Requests Are Simple To Handle
- Service Request Load Balancing Among Housekeepers
- Management of an unlimited number of employees
- Reports From The House And More
With our mobile-enabled housekeeping flows, we fantasize about the future of hospitality and prepare our hotels to live in it. Consider the visitor experience of requesting a service from their phone and having it delivered in minutes – all without having to call reception or the service desk.
Don’t bother calling your housekeeping crew every time your visitor requires assistance. Smart housekeeping technology will be installed on your staff’s mobile phones, allowing them to receive notifications about checkouts, service requests, and more. They can take care of their assigned rooms without interruption from management.
We understand that you always manage your staff’s charter and allocate work on a daily basis, but that is the old method of doing things. With our new smart balancing system, we allocate service calls based on current employee availability.
FREQUENTLY ASKED QUESTIONS
Is there a paid alternative for smart housekeeping?
No, we recognize that housekeeping is an essential and integral aspect of any hotel or bed and breakfast. It is included as part of the basic platform subscription.
Is it necessary to download a different housekeeping app?
No, the Chumba Channel Orchestra app has a housekeeping feature. Your cleaning personnel will only see their housekeeping module when they log into the Orchestra app.
What is the best way to add workers and assign rooms?
It can be done under the Housekeeping Configuration area of the Chumba Channel Platform. A user with administrative privileges can only add employees and assign rooms.
What is the backup staffing and how does task scheduling work?
Room service inquiries are immediately forwarded to the staff member in charge of that room. You may also add backup staff to the rooms so that inquiries are sent to backup staff if the primary staff is unavailable or busy.
